Refund Policy
We want you to be satisfied with your purchase.
Returns
Customers may request a return within 14 days after delivery.
To be eligible for a return:
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The item must be unused
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The item must be in original condition
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The item must be in the original packaging
To initiate a return, contact:
Please include:
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Order number
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Reason for return
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Photos if the item is defective
Non-returnable Items
For hygiene and safety reasons, certain items may not be eligible for return if used or worn.
Damaged or Defective Items
If your product arrives damaged or defective, please contact us within 48 hours of delivery with photos.
We will offer one of the following solutions:
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Replacement
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Refund
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Store credit
Refunds
Once the return is received and inspected, refunds will be issued to the original payment method.
Processing time:
5–30 business days depending on your payment provider
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
Lost Packages
If a package is lost in transit, we will work with the shipping carrier to resolve the issue.